Managed IT services · Chicago, IL

Your IT stays up while the city sleeps.

Sunrise MSP runs the helpdesk, the security stack and the cloud for growing Chicago businesses — monitored around the clock, billed at one flat rate, answered by a technician who picks up.

99.9% Uptime guaranteed
<30 min Average response
24/7 Helpdesk coverage

What we do

Every layer of your stack, one team

You get a helpdesk, a security operation and a cloud team without hiring three of them. Pick the whole stack or the pieces you're missing.

Managed IT support

Unlimited helpdesk, remote monitoring and proactive maintenance across every device, server and site. One number, one team, no runaround.

Cybersecurity

Endpoint protection, email filtering, MFA rollout, vulnerability scanning and incident response — layered defense with someone watching it.

Cloud services

Microsoft 365 administration, Azure deployments, migrations off aging servers, and backups you can actually restore from.

Email & communication

M365 setup, spam filtering, and SPF, DKIM and DMARC configured properly — so your mail lands in inboxes and impostors don't.

Network management

Firewalls, VPN, SD-WAN and Wi-Fi designed for how your office actually works, then monitored and tuned as you grow.

IT consulting

vCIO guidance, budgets and roadmaps, vendor wrangling and compliance prep — so technology decisions track your business plan.

Why Sunrise MSP

An extension of your team, not another vendor

Proactive, not reactive

We watch your environment and fix problems before they become outages. Most of our work happens before you'd have noticed anything.

Flat-rate pricing

One predictable price per user or per device. No surprise invoices after a rough week, and no incentive for us to leave things broken.

Real people, fast

Call and a certified technician answers — no phone tree, no chatbot. Critical issues get a response in under thirty minutes, guaranteed.

Security built in

MFA, endpoint protection and backup testing come standard on day one. Security isn't a line item we upsell you after an incident.

How it works

From first call to fully managed in days

Five steps, and the sun's a little higher at each one.

01

Discovery call

Twenty minutes on your business, your environment and what keeps breaking. No obligation.

02

Free assessment

Our engineers audit your infrastructure and hand you a prioritized risk report — yours to keep either way.

03

Custom proposal

A plan scoped to what we found, with the monthly number spelled out. Nothing bundled in that you don't need.

04

Onboarding

We deploy our stack, document your environment and take over support — typically without a minute of downtime.

05

Ongoing partnership

Quarterly reviews, a rolling roadmap and a budget you can plan against. We stay ahead of what's coming.

Platforms we run

Enterprise-grade tools, small-business pricing

RMM & endpointNinjaOne
Productivity & cloudMicrosoft 365
Cloud marketplacePax8
DocumentationIT Glue
Email securityProofpoint
Backup & recoveryAcronis
Threat detectionHuntress
Multi-factor authDuo Security

Already invested in something else? We support 100+ platforms and will work with what you have.

Get started

Ready for IT that just works?

Tell us what's going on and we'll book a free, no-obligation assessment. You'll get a written risk report whether or not you hire us.

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A Sunrise engineer will email you within one business hour to schedule your assessment. Need us sooner? Call (312) 555-0100.